Do you accept product returns or exchanges?
We strive for customer satisfaction and want you to love our products as much as we do. For whatever reason you may be unsatisfied please let us know and contact us. We would like to address your concerns immediately as well as moving forward to learn and improve upon our overall customer experience.
We will accept returns on product bought directly from our website. You can return with the original packaging for up to 30 days after receipt. We will refund your purchase price, less return shipping charges if you use our return label.
If you need further assistance with your return, please contact us
Once we receive your returned product, a credit via original method of payment will be processed within 7-10 business days.
If you wish to return your product your own label, please send to the listed return label on the product:
207-211 Ledingham Street
If you purchased from a retailer, please contact that retailer with your return or exchange request. If you have a damaged product, please contact us for assistance.